Allscripts Openings For Freshers For the Post of Intern
Experience Required: 0 - 1 Years
Educational Qualification: BE Fresher (Comp Sc or IT) or MCA or equivalent.
Job Designation: Intern - Support Consultant Associate
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
BE Fresher (Comp Sc or IT) or MCA or equivalent.
Handle incoming customer calls and cases for Allscripts Sunrise Application.
Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
Troubleshooting at customer site if necessary.
Supplement implementation team efforts as needed.
Use product specific diagnostic tools and techniques to resolve customer issues.
Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
Replicate issues, document results and present issue resolution to customers.
Work with Product Development Teams to troubleshoot software.
Package Offered : Best in Market
Work Location: Pune
Website: www.allscripts.com
Click here to Apply
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