CSC hiring Freshers for System Technician role
QUALIFICATION CRITERIALocation : Chennai
Qualification : Any Graduate
Experience : Freshers
JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
Candidate will be responsible for assigning and redirecting tickets
Involved in Workflow /queue co-ordination
Follow up on tickets for closure
Validating the closure
Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SL
Basic Qualifications
High school diploma or G.E.D.
Zero or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Other Qualifications
Organization skills to balance and prioritize work
Analytical and problem solving skills to troubleshoot systems problems
Communication skills for communicating with support personnel, customers, and managers
Ability to work independently and as part of a team
COMPANY PROFILE
CSC India Pvt. Ltd., www.csc.com. Founded in 1959, Computer Sciences Corporation is a leading global IT Services company.CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design, integration, IT, Business Process Outsourcing (BPO), applications software development, web application hosting, management and technology consulting. With approximately 80000 employees. The company had the revenue of $ 14.6 billion for the 12 months ended Dec’ 30 2005.Global teams of CSC for the product led services, infrastructure services and application services are now based in India, making it the 3rd largest location for CSC worldwide
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