Amazon Development Centre (India) Pvt. Ltd. in Chennai Openings for the designation of Program ManagerExperience: 3 to 6 yrs.
Openings: 2
Job Description:
The RBS group in Chennai is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The teams primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Program Manager will be responsible for managing process automation programs globally. The scope of these initiatives requires us to recruit a high-energy, talented program manager who can manage innovation and execution. This is a high visibility position and requires sound decision making capabilities. The initiatives that you will lead are viewed by senior management as critical enhancements needed to increase productivity, reduce cost and improve customer experience.
Roles and Responsibility:
- Identify business process improvement opportunities and drive the process improvements across multiple retail teams globally.
- Help to drive the standardization of business process across multiple product lines working closely with business, operations and technical teams.
- Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams.
- Define, measure and present metrics / reports to Senior Level Management.
- Effectively engage with customers to manage and resolve issues.
- Troubleshoot and drive resolutions with tools team to ensure reliable and operationally effective flow of process, improve processes and increase productivity.
Key Performance Areas:
- Project/Program Management
- Automation initiative conceptualization and implementation
- Process Improvement
- Productivity Improvements
- Metrics Management
Salary: Best in the Industry
Industry: Internet / Ecommerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Project Management
Role: Project Manager-IT/Software
Keyskills: Project Planning Program Management Automation Process Implementation Metrics AnalysisGap AnalysisJava ProgrammingSQL Program ManagerBusiness Continuity Planning Process Re Engineering
Desired Candidate Profile:
Education:
UG - B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication, Any Specialization
PG - MBA/PGDM - Any Specialization
- Fulltime MBA, with over 5+ years of experience of which a minimum 2 + years in managing projects that require interacting with customers/stakeholders
- Technical Background preferred (B.Tech/B.E. with software development and design experience)
- (If required only) 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
Company Profile:
Amazon Development Centre (India) Pvt. Ltd.
http://www.india.amazon.com/careers
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Contact Details
Recruiter Name: Mr. Melwin
Contact Company: Amazon Development Centre (India) Pvt Ltd
Telephone: +91-9884085834
Reference Id: 223465
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